Tough Love Wellness Booking Policy

Thank you for choosing our services! To ensure a smooth and enjoyable experience, please take a moment to review our booking policy:

1. When booking an appointment, please provide your full name, address, and phone number.

2. If you live in a complex or development, please provide the name and any specific instructions on how to find your unit.

3. Let me know if there are multiple entrances to your building or complex, and which one (or street) I’ll need to turn on to enter.

4. If there is a gate code or security guard, please provide that information ahead of time.

5. There may be an additional fee for carrying equipment up stairs or for locations outside of the specified zip codes.

6. If you live in a large development, please provide a quick overview of how to navigate it as easily as possible.

7. If you have pets, please let me know ahead of time so that I can prepare accordingly.

8. Please inform me of any allergies or sensitivities you may have to oils, lotions, or other massage products.

9. If you have any specific areas of concern or areas you would like me to focus on during the massage, please let me know in advance.

10. It is important to disclose any medical conditions or injuries that may affect your ability to receive a massage or require special accommodations.

11. If you are pregnant or have recently given birth, please inform me so that I can provide appropriate prenatal or postnatal massage techniques.

12. To ensure your safety and well-being, please be aware that we require a one-week waiting period after receiving vaccinations before scheduling any bodywork sessions. This waiting period allows your body to fully recover and ensures the effectiveness of the treatment. We appreciate your understanding and cooperation with this policy.

13. In the event that you need to cancel or reschedule your appointment, please provide at least 24 hours' notice to avoid a cancellation fee.

14. Payment is due at the time of service, and cash, credit/debit cards, or electronic payment methods are accepted.

15. To secure your appointment, we kindly request a valid credit/debit card to be kept on file. A booking fee will be charged at the time of booking, which will be applied towards the total cost of your session. In the event of a late cancellation or no-show, the booking fee will be retained as a cancellation fee.

15.1 Please note that a cancellation fee may also apply if an appointment is canceled with less than 24 hours' notice. By providing your card information, you acknowledge and authorize us to charge the applicable fees as outlined in our cancellation policy. Rest assured that your card details will be securely stored and handled with the utmost confidentiality, in compliance with all applicable privacy laws.

16. Please make sure you are at the address sent at the time scheduled for your appointment to ensure that you receive the full duration. The time of your session begins after I park. I schedule two hours for a 60 minute hands-on session, and 2.5 hours for a 90 minute hands-on session which includes time to set up, break down equipment, as well as go over the postural analysis before and after the hands-on portion, and any other things we may need to go over before I leave.

17. It is recommended to avoid heavy meals or alcohol consumption prior to your massage to enhance the effectiveness and comfort of the session.

18. If you are feeling unwell or experiencing any symptoms of illness, please reschedule your appointment to protect the health and safety of both parties.

19. For your safety and comfort, appropriate draping will be used during the massage session, and any inappropriate behavior will not be tolerated.

20. Feedback and communication during the massage are encouraged to ensure your satisfaction and address any concerns or adjustments needed.

21. Please refrain from using your mobile devices during the massage to fully relax and enjoy the experience.

22. The therapist reserves the right to refuse or terminate a massage session if there is any suspicion of inappropriate behavior or if the client is under the influence of drugs or alcohol.

23. It is important to follow any post-massage instructions or recommendations provided by the therapist to maximize the benefits of the session, including specific post-surgical massage techniques if you have recently undergone surgery.

24. We utilize the Practice Better platform to manage our appointments and client information. Practice Better is a secure and user-friendly online platform specifically designed for health and wellness professionals. It is important to note that Practice Better is HIPAA compliant, ensuring the highest standards of privacy and security for protected health information. Through Practice Better, you will have access to a client portal where you can securely provide and update your personal information, view your appointment history, and communicate with us regarding your sessions. Practice Better employs industry-standard security measures to protect your data and ensure your privacy. If you have any questions or concerns about using Practice Better, please don't hesitate to let us know, and we will be happy to assist you.

25. I specialize in manual lymphatic drainage as one of my bodywork services. Manual lymphatic drainage is a gentle massage technique that aims to stimulate the lymphatic system, helping to reduce swelling, promote detoxification, and support overall wellness. I have received specialized training in this technique to provide you with a safe and effective session. If you have any specific concerns or questions about manual lymphatic drainage, please feel free to discuss them with me.

26. Cupping therapy is another bodywork technique I offer. Cupping involves the placement of special cups on the skin to create suction, which can help relieve muscle tension, improve circulation, and promote relaxation. I am experienced in cupping therapy and will ensure your comfort and safety throughout the session. If you have any questions or would like to learn more about cupping, please don't hesitate to ask.

27. In some of my sessions, I use Primal Healing brand organic CBD salve. This CBD salve is certified oncology spa safe, meaning it has been specifically formulated to be safe and suitable for individuals undergoing cancer treatment or with a history of cancer. The organic ingredients and high-quality CBD in the salve provide potential benefits such as pain relief, relaxation, and skin nourishment. If you have any concerns or questions about the use of CBD salve during your session, please let me know, and I will be happy to address them.

28. Gua sha is a technique I offer as part of my bodywork services. Gua sha involves using a smooth-edged tool to gently scrape the skin, which can help release muscle tension, improve circulation, and promote healing. I am trained in gua sha and will ensure your comfort and safety throughout the session. If you have any questions or concerns about gua sha or would like to learn more about its benefits, please feel free to ask.

29. I also offer IASTM (Instrument-Assisted Soft Tissue Mobilization) as part of my bodywork services. IASTM involves using specialized tools to apply controlled pressure and friction to the soft tissues of the body, helping to break up scar tissue, reduce muscle adhesions, and improve range of motion. I am trained in IASTM and will tailor the treatment to your specific needs and comfort level. If you have any questions or would like to discuss whether IASTM is suitable for you, please don't hesitate to reach out.

30. Red light therapy is another modality I offer as part of my services. Red light therapy involves exposing the skin to low-level red light wavelengths, which can help promote collagen production, reduce inflammation, and improve skin health. I utilize specialized red light devices that emit safe and effective wavelengths to target specific areas of concern. If you have any questions or would like to learn more about the benefits of red light therapy, please feel free to ask.

31. PEMF (Pulsed Electromagnetic Field) therapy is another modality I offer . PEMF therapy involves using electromagnetic fields to stimulate the body's natural healing processes, promoting pain relief, reducing inflammation, and improving overall well-being. I utilize PEMF devices that are safe and non-invasive, providing targeted therapy to specific areas of the body. If you have any questions or would like to discuss whether PEMF therapy is suitable for you, please don't hesitate to reach out.

32. In addition to bodywork services, I also offer wellness consulting to support your overall well-being. Wellness consulting involves personalized guidance and recommendations to help you achieve your health and wellness goals. Through in-depth discussions and assessments, I will work with you to create a customized plan that may include lifestyle modifications, stress management techniques, nutritional guidance, and other wellness strategies. Whether you're looking to improve your energy levels, manage stress, or enhance your overall wellness, I am here to provide support and guidance on your wellness journey. If you have any questions or would like to learn more about wellness consulting, please feel free to reach out.

By clicking the link below and scheduling an appointment with me, you acknowledge that you have read, understood, and agree to the above booking policies. Please note that failure to adhere to these policies may result in charges for which no refunds will be issued. Your understanding and cooperation ensure a smooth, safe, and beneficial experience for both of us.

I look forward to working with you on your wellness journey.